Published date: 21 February 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 29 January 2025, 12pm

Contract summary

Industry

  • Radio pagers - 32344220

Location of contract

BA1 3NG

Value of contract

£179,166

Procurement reference

CF-2827200D0O000000rwimUAA

Published date

21 February 2025

Closing date

29 January 2025

Closing time

12pm

Contract start date

1 January 2026

Contract end date

31 December 2028

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

Royal United Hospitals NHS Foundation Trust (RUH) has always depended on pagers as a key communication tool for clinical staff. These wireless devices provide timely, reliable, and secure messaging in critical situations, enabling quick receipt of alerts, emergency messages, and patient updates. Pagers help staff respond quickly in urgent situations, especially in areas with poor mobile signal, by prioritising urgent messages. They improve response times, streamline workflows, ensure clear communication, and ultimately support better patient care and management of critical situations.

More information

Additional text

The initial contract involved leasing cloud-based servers to process the pagers, along with audio distribution units and other peripheral equipment. Although it was recommended to install onsite servers as well, this was not implemented, leading to complete reliance on the internet-based solution. Pagers are essential for crash teams in the emergency departments and must operate efficiently 24/7. Due to unexpected internet disruptions, there have been two critical incidents where the crash teams arrived just in time, raising concerns about patient health and safety being at risk. As a result, the project team decided to install two onsite servers to ensure the pagers function reliably.

Award information

Awarded date

1 January 2026

Contract start date

1 January 2026

Contract end date

31 December 2028

Total value of contract

£179,166

This contract was awarded to 1 supplier.

Multitone Electronics P L C

Address

HANSA ROAD
HARDWICK INDUSTRIAL ESTATE PE30 4HX

Reference

None

Supplier is SME?

Yes

About the buyer

Contact name

Lavanya Sasupally

Address

Salisbury District Hospital
Salisbury
SP2 8BJ
United Kingdom

Telephone

01722336262

Email

lavanya.sasupally@nhs.net