Published date: 9 December 2024
This notice was replaced on 9 December 2024
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 2 May 2025)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Software package and information systems - 48000000
IT services: consulting, software development, Internet and support - 72000000
Location of contract
United Kingdom
Value of contract
£75,000
Procurement reference
GMCA001-DN755383-54157735
Published date
9 December 2024
Closing date
13 January 2025
Closing time
9am
Contract start date
1 April 2025
Contract end date
31 March 2028
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
As we prepare for retrofit devolution funding (see Greater Manchester strikes trailblazing new devolution deal - "New era for English devolution" - Greater Manchester Combined Authority), our current digital retrofit portal (GMCA Retrofit Portal - Feel the Benefit) needs significant enhancements to improve user experience and accessibility. The goal is to provide comprehensive pathways that cater to various user needs, whether they are seeking grant eligibility, researching technologies, impartial property assessments, or trusted installers of specific low carbon technologies (LCTs).
GMCA is seeking a supplier to redevelop our existing Portal to:
- Enhance the user interface and experience.
- Provide clear and accessible pathways for all users, including administrators of the portal.
- Integrate new offerings for LCTs, which will be developed and delivered through procured suppliers.
- Create a flexible infrastructure to easily build in new, emerging grant schemes, such as the devolved delivery of Warm Homes Social Housing Fund and Local Grant, and changes to existing grant scheme eligibility requirements.
- Allow users the option to easily integrate their own Customer Relationship Management (CRM) systems with the portal using APIs and a data export functionality, to reduce duplication of work, and make it easier to track, share and collect data.
- Include the functionality to evaluate performance post retrofit installation
We expect that the grant scheme criteria, pathways and new offerings for LCTs will reflect a dynamic process. Through our current delivery using the Portal we are constantly making small improvements to the customer journey and expect that this will carry on once the initial redevelopment phase has been completed and we are delivering through the devolution funding. We would like the redevelopment to allow updates and changes to the Portal to be made quickly and easily and are open to an overhaul compared to the original purpose for the way the Portal was built (specifically delivery of the ECO4 LA Flex grant scheme).
The portal redevelopment, aiming to improve visibility and access to specific technologies, is envisaged to be centred around changes to the landing page, giving three options to "Check for everything", "I want an impartial property options assessment" or "I know what I want", from which the new offerings would span from.
About the buyer
Contact name
Carys Hopcyn
Address
GMCA Offices
1st Floor, Churchgate House, 56 Oxford Street
Manchester
M1 6EU
United Kingdom
Telephone
+44 7873927261
carys.hopcyn@greatermanchester-ca.gov.uk
Website
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