Published date: 19 April 2024
Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.
Contract summary
Industry
Health and social work services - 85000000
Location of contract
England
Value of contract
£3,771,564
Procurement reference
TOWER001-DN718687-42374482
Published date
19 April 2024
Closing date
22 May 2024
Closing time
12pm
Contract start date
24 August 2024
Contract end date
23 August 2027
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
Yes
Description
The successful bidder will be expected to:
• Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues.
• Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support.
• Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person's aspirations and needs.
• Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component.
• Have provision for a Peer Support Co-ordination Function.
• Have provision of drop-in session/s with an overarching aim to increase support networks and community connections.
• Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community.
• Provide Specialist welfare benefit and housing advice.
• Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities.
• Achieve target life satisfaction rates.
• Actively promote mental health awareness and reduce stigma.
How to apply
Follow the instructions given in the description or the more information section.
About the buyer
Contact name
Ankur Patel
Address
4th Floor Mulberry Place, Town Hall
5 Clove Crescent
London
E14 2BG
England
Telephone
+44 2073645000
ankur.patel@towerhamlets.gov.uk
Website
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Closing: 22 May 2024, 12pm