Published date: 19 April 2024

Open opportunity - This means that the contract is currently active, and the buying department is looking for potential suppliers to fulfil the contract.


Closing: 22 May 2024, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

England

Value of contract

£3,771,564

Procurement reference

TOWER001-DN718687-42374482

Published date

19 April 2024

Closing date

22 May 2024

Closing time

12pm

Contract start date

24 August 2024

Contract end date

23 August 2027

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

The successful bidder will be expected to:

• Develop the service as a recognised source of up-to-date information about wider borough wellbeing and recovery resources for service users, carers, clinical professionals and other colleagues.
• Deliver a phone line and face-to-face offer to all Tower Hamlets residents who have concerns or queries related to their wellbeing, signposting residents to the most appropriate support.
• Deliver a tiered model of support from brief, medium to enhanced level working to identified wellbeing and recovery goals based on a person's aspirations and needs.
• Deliver co-produced programme of activities and groups, that includes a specific Art and non-verbal component.
• Have provision for a Peer Support Co-ordination Function.
• Have provision of drop-in session/s with an overarching aim to increase support networks and community connections.
• Develop pathways and partnerships across the four localities that support a holistic, integrated, coordinated, neighbourhood approach to supporting people with lived experience of mental health in the community.
• Provide Specialist welfare benefit and housing advice.
• Have dedicated provision for a joint working arrangement that links directly with the supported accommodation pathway to ensure engagement and one to one support with information, advice, navigation, access to groups and activities.
• Achieve target life satisfaction rates.
• Actively promote mental health awareness and reduce stigma.


How to apply

Follow the instructions given in the description or the more information section.


About the buyer

Contact name

Ankur Patel

Address

4th Floor Mulberry Place, Town Hall
5 Clove Crescent
London
E14 2BG
England

Telephone

+44 2073645000

Email

ankur.patel@towerhamlets.gov.uk

Website

http://www.towerhamlets.gov.uk