Published date: 12 December 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 23 August 2024, 5pm

Contract summary

Industry

  • Industry specific software package - 48100000

Location of contract

SW1E 6QP

Value of contract

£79,230

Procurement reference

tender_457249/1434715

Published date

12 December 2024

Closing date

23 August 2024

Closing time

5pm

Contract start date

18 November 2024

Contract end date

17 November 2027

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Westminster Employment Service (WES) was created in 2017 to address the gaps in the local employment support provision and has continued adapting its' offer to emerging labour needs. The system identified early on to enable WES carry out its responsibilities, the structure of the service has evolved since then.

The service is currently divided into two main areas, the Coaching and Jobs & Training. A system is needed to meet the employment coaching and jobs brokerage vision of the service today; this is affecting the viability of services offered.

Additionally, end user feedback has highlighted areas of improvement. These include; vacancy management, integration with third party tools, jobs to skill matching, ability to run specific reports, lack of scalability and cluttered user interface.

There is the need for the customer relationship management (CRM) platform to meet majority of the service's current responsibilities and offerings.

Award information

Awarded date

3 September 2024

Contract start date

18 November 2024

Contract end date

17 November 2027

Total value of contract

£79,230

This contract was awarded to 1 supplier.

Hanlon Computer Systems Ltd

Address

4 Victoria Court, Kent Street, Nottingham NG1 3LZ

Reference

Companies House number: 2804208

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

The Buying Team

Address

.64 Victoria Street
London
SW1E 6QP
England

Email

buyingteam@westminster.gov.uk