Published date: 6 October 2016
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Market research services - 79310000
Location of contract
North West
Value of contract
£60,000
Procurement reference
MERTVL001-DN180697-64848621
Published date
6 October 2016
Closing date
19 October 2016
Contract start date
3 November 2016
Contract end date
3 November 2020
Contract type
Service contract
Procedure type
Other:
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The mystery shopping programme aims to provide qualitative information and evidence to support the organisation's customer insight including:
• Collecting specific feedback on operational issues;
• Complementing existing customer feedback;
• Informing activities to continually improve services; and
• Support the evaluation of Merseytravel's products and services.
* Please be advised this opportunity is invite only
About the buyer
Contact name
Merseytravel
Address
1 Mann Island
Liverpool
L3 1BP
UK
Website
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Closing: 19 October 2016
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