Published date: 22 March 2023

This notice was replaced on 18 December 2023

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 18 December 2023)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

England

Value of contract

£1,675,000

Procurement reference

DCC001-DN661660-91791106

Published date

22 March 2023

Closing date

24 April 2023

Closing time

12pm

Contract start date

1 July 2023

Contract end date

30 June 2026

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes


Description

Durham County Council invites applications to tender for a contract to deliver advocacy support for adults across County Durham to support individuals to express their views and wishes in a variety of circumstances to enable them to have choice, control, and independence so that their voices are heard.

Durham County Council is seeking a single Provider to deliver an advocacy service that will offer a single gateway and coherent service pathway, which will meet all relevant statutory advocacy obligations, information, and resources to support and empower individuals.

The services to be provided are:
• Independent Care Act Advocacy (ICAA)
• Independent Mental Health Advocacy (IMHA).
• Independent Mental Capacity Advocacy (IMCA)
• Paid Relevant Person Representative (RPR) - to be replaced by IMCA
• Community Advocacy

Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract (https://www.nepo.org) website and access the tender using DN661660.


If you have any problems accessing the documents via the system please contact the NEPO
helpdesk as detailed below.

The E-tendering System Support for Providers is provided by the NEPO portal administration organisation Proactis.

Please use the method detailed below that is appropriate to the issue that you are experiencing.

• Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e.password resets / account queries, finding information, accessing the tender, etc.

• Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system.
Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk


About the buyer

Address

Corporate services
County Hall
Durham
DH1 5UL
England

Email

kay.duthie@durham.gov.uk

Website

http://www.durham.gov.uk