Published date: 13 August 2025

Open early engagement - This means that a procurement idea is currently active, it is in the early stage of development and judging interest from potential suppliers.


Closing date: 13 November 2025

Contract summary

Industry

  • Security, fire-fighting, police and defence equipment - 35000000

Location of contract

South West

Procurement reference

CORNWALL001-DN786622-17036287

Published date

13 August 2025

Closing date

13 November 2025

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This contract covers the provision of critical maintenance and out of hours support for the alerting and mobilising technologies across all of Cornwall's 31 Fire Stations and  9x Remote Sites, including Fire HQ.  This includes bespoke fire equipment and technology that are critical to the fire service incident response management capability that ensures the right resources are mobilised as quickly as possible to the correct location. To include: 

Fire Station - Alerting and mobilising equipment - hardware and software issues, 

GD92 / MG4 Principles (Emergency Communications Protocol) 

(Fire Service) Firecoder installation/swap-outs using appropriate configuration files. 

Power Supply Unit failures, testing and swap-outs 

(Fire Service) RPT1102 Transmitter Programming, testing and swap-outs 

4g bearer alerting support, break/fix, e.g. Cradlepoints (IBR1700) faults/fixes 

Airwave Radio 'Plug and Play' across various SAN equipment. E.g. SAN J 

70x Win11 Ruggedized Win11 Mobile Data Terminals used across the services vehicle fleet. 

Diagnostics and support for bespoke fire service risk management software that underpin the services incident operations. E.g. Airbus SafeCommand 

Provide triage support in collaboration with Critical Control for 1st and 2nd line diagnostics 

Coordinate PAT Testing of the alerting equipment across all 31 fire stations and 9 remote sites. 



Due to the nature of the work we need the suppliers to be local to Cornwall.

How to apply

Follow the instructions given in the description or the more information section.

About the buyer

Contact name

Katie Cornford

Address

County Hall
Treyew Road
Truro
TR1 3AY
United Kingdom

Telephone

+44 1872326658

Email

Katie.Cornford@cornwall.gov.uk

Website

http://www.cornwall.gov.uk