Published date: 26 January 2026

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 November 2025, 12am

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

Any region

Value of contract

£340,000

Procurement reference

BIP1009350320

Published date

26 January 2026

Closing date

24 November 2025

Closing time

12am

Contract start date

1 January 2026

Contract end date

1 January 2030

Contract type

Supply contract

Procedure type

Other

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

Yes

Description

The provision of ITSM Software

More information

Links

Award information

Awarded date

24 November 2025

Contract start date

1 January 2026

Contract end date

1 January 2030

Total value of contract

£340,000

This contract was awarded to 1 supplier.

Freshworks Inc

Address

2950 S. Delaware Street, Suite 201
San Mateo
California

Reference

None

Supplier is SME?

No

About the buyer

Address

The Town Hall
Hornton Street
London
W8 7NX
UK

Telephone

+4402073613000

Email

procurement@rbkc.gov.uk