Published date: 1 November 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 1 December 2023, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

Location of contract

England

Value of contract

£3,500,000

Procurement reference

TOWER001-DN695226-58132670

Published date

1 November 2023

Closing date

1 December 2023

Closing time

12pm

Contract start date

1 April 2024

Contract end date

31 March 2029

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Tower Hamlets intend to commission a floating support service that offers support to residents within their own home or a setting of their choosing to sustain their mental wellbeing and recovery through the delivery of person-centred support. The service will take a strengths-based approach to support delivery, capitalising on residents existing capabilities to support them to sustain their recovery and continue to live independently, thus preventing from accessing more institutional forms of care and hospital admission.

The provider will offer regular 'drop in' sessions at a suitable setting within the borough. Residents attending drop in sessions may be existing service users or those that have previously used the ILCS service and require support short term in order to maintain their wellbeing and/ or recovery.

Whilst the majority of staff time will be utilised visiting service users, the successful provider will be required to source a suitable space within the boundaries of Tower Hamlets to enable staff desk-based working from the contract start date. This space must include a private space which can be used for meetings with service users and 'drop in' sessions.

The provider will support the coordination of the borough's category band 1b social housing quota used to accommodate those exiting the borough's mental health supported living pathway. The provider will deliver awareness and learning sessions to residents within the supported living pathway, liaise with partners to progress housing applications and provide transitional support for a minimum period of 6 months for those exiting the supported living pathway into their independent accommodation.

The provider will continue to support historic housing management functions for those within Bishops Way.

The successful provider will support the council to achieve its priorities and demonstrate a commitment to support the local economy and employment of local people through the lifetime of the contract.

More information

Previous notice about this procurement

HAC5940 - Independent Living and Community Support (ILCS)

  • Early engagement
  • Published 3 October 2023

About the buyer

Contact name

Philip Gardener

Address

160
Whitechapel Road
London
E1 1BJ
United Kingdom

Telephone

+44 2073645000

Email

philip.gardener@towerhamlets.gov.uk

Website

http://www.towerhamlets.gov.uk