Published date: 29 July 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 25 June 2021, 11:59pm

Contract summary

Industry

  • Customer services - 79342300

Location of contract

Any region

Value of contract

£24,598

Procurement reference

tender_224047/984149

Published date

29 July 2021

Closing date

25 June 2021

Closing time

11:59pm

Contract start date

26 July 2021

Contract end date

17 October 2021

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Role responsibilities
- Develop customer change plans to deliver the outcomes of projects
- Project management of activities and campaigns
- Develop marketing and customer change products and resources required for projects and initiatives to support businesses to make needed changes for continuing to import goods from the EU (heavy weighting on this aspect)
- Responsible for developing and delivering the communication plan of activity alongside project / programme teams
- Work closely with project/programme teams, partner organisations, OGD for delivering joint communications activities/campaigns
- Work with stakeholder engagement team to deliver customer change activities
- Responsible for delivering creative messaging for the full customer campaign cycle
- Lead on content developments and manage approvals for customer products
- Manage the reach of communications and success measurement to build into future project / programme communications

More information

Attachments

Additional text

Please note that Defra procurement uses an E-tendering system for Procurement activities. This is currently provided by Bravo Solutions. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra.bravosolution.co.uk";, ensuring that your registration includes "Defra". If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution.co.uk.

Award information

Awarded date

26 July 2021

Contract start date

26 July 2021

Contract end date

17 October 2021

Total value of contract

£24,598

This contract was awarded to 1 supplier.

Venn Group

Address

Cottons Centre, Hayes Lane, London SE1 2QP

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

Nobel House
London
SP1J 3JR
England

Email

network.procurement@defra.gov.uk