Published date: 15 March 2018

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 19 January 2018

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

London

Value of contract

£34,447.50

Procurement reference

1718CCG10

Published date

15 March 2018

Closing date

19 January 2018

Contract start date

8 February 2018

Contract end date

3 August 2018

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

HMRC is looking to understand how our customers would like to engage with us for compliance interventions, including the days and times our customers would prefer to communicate with us and the channels they'd like to use. The insight gained from this research will help us identify potential improvements to the way we engage with customers during an intervention.

More information

Additional text

This contract was let as part of a further competition within the BEIS Research and Evaluation Framework.

Award information

Awarded date

30 January 2018

Contract start date

8 February 2018

Contract end date

3 August 2018

Total value of contract

£34,447.50

This contract was awarded to 1 supplier.

IFF Research

Address

Chart House
16 Chart Street
London
N1 6DD

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Mike Crumpton

Address

RPMT, HMRC, 7th floor, Albert Bridge House
1 Bridge St
Manchester
M60 9AF
England

Email

research.enquiries@hmrc.gsi.gov.uk