Published date: 15 January 2024
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Information systems and servers - 48800000
Location of contract
SW1A 2AY
Value of contract
£150,336
Procurement reference
tender_395949/1300737
Published date
15 January 2024
Closing date
20 November 2023
Closing time
12pm
Contract start date
22 November 2023
Contract end date
21 November 2024
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
No
Contract is suitable for VCSEs?
No
Description
The Department for Business and Trade have acquired a ticketing system for 12 months to manage enquiries across the department and Export Support Services.
More information
Attachments
-
- DBT Ticketing System - G-Cloud 13 Call-Off Contract_Redacted.pdf
- Redacted signed contract
Award information
Awarded date
19 December 2023
Contract start date
22 November 2023
Contract end date
21 November 2024
Total value of contract
£150,336
This contract was awarded to 1 supplier.
Zendesk Inc
Address
019 Market Street, San Francisco, California, USA
Reference
No reference - other
Supplier is SME?
No
Supplier is VCSE?
No
About the buyer
Contact name
Department for Business and Trade
Address
Old Admiralty Building, Whitehall
London
SW1A 2DY
England
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Closing: 20 November 2023, 12pm