Published date: 3 August 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 June 2017

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Yorkshire and the Humber

Value of contract

£345,000

Procurement reference

CCSFW-Netcall

Published date

3 August 2017

Closing date

30 June 2017

Contract start date

1 July 2017

Contract end date

30 September 2020

Contract type

Service contract

Procedure type

Direct award

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

To facilitate Sheffield Hallam University's telephone clearing system for Students, SHU has secured a three year contract to cover three academic years, commencing 17/18. This is contracted under the Crown Commercial Services Framework RM1045 Lot 4 - Network Services Framework. This is a hosted liberty cloud managed service to deliver inbound calls for July-Sept during 2017-2018, 2018-2019 and 2019-2020.
A single "03" number will be provided and queued on the liberty platform within the providers' data centre.


Award information

Awarded date

30 June 2017

Contract start date

1 July 2017

Contract end date

30 June 2020

Total value of contract

£345,000

This contract was awarded to 1 supplier.

Netcall Telecom Ltd

Address

Hamilton House, 111 Marlowes, Hemel Hempstead, Hertfordshire, HP1 1BB

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No


About the buyer

Address

City Campus, Howard Street
Sheffield
S1 1WB
England

Email

strategic.procurement@shu.ac.uk