Published date: 5 June 2019

Last edited date: 5 June 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 November 2018

Contract summary

Industry

  • Customer satisfaction survey - 79342311

Location of contract

CR0 2AQ

Value of contract

£486,607 to £620,089

Procurement reference

CF-0002400D1t000000oonVEAQ2

Published date

5 June 2019

Closing date

30 November 2018

Contract start date

30 January 2019

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Call-off from a dynamic purchasing system

A mini-competition or direct purchase from a pre-established dynamic purchasing system.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Development and management of a comprehensive customer satisfaction tracking and insight methodology.

More information

Previous notice about this procurement

Customer Satisfaction Tracking (CSAT)

  • Opportunity
  • Published 5 June 2019

About the buyer

Contact name

James Sutton

Address

1 Bedford Park
Croydon
CR0 2AQ
GB

Email

james.sutton@landregistry.gov.uk