Published date: 16 January 2024

Last edited date: 30 January 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 August 2023, 12pm

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

East of England

Value of contract

£387,066

Procurement reference

HCC2315068

Published date

16 January 2024

Closing date

24 August 2023

Closing time

12pm

Contract start date

24 September 2023

Contract end date

23 September 2028

Contract type

Service contract

Procedure type

Negotiated procedure without prior publication (above threshold)

The opportunity was not advertised, because for example only one supplier is capable of delivering the requirement, or due to extreme urgency brought about by unforeseen events.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

This is an Award Notice for the Provision of a Payroll, Roster and Availability IT System for HFRS. This is a direct award because competition is absent for the technical reasons below.

Hertfordshire Fire and Rescue Service (HFRS) has an integrated workforce management solution designed to manage it's time management needs. The application provides real-time insight into the availability of on-call fire services and optimises crewing for full-time fire stations, allowing HFRS to manage all staff in one system.

The current provider, Gartan Technologies, and their products (Availability, Payroll, Roster) are fully integrated with HFRS systems. The application has been customised to HFRS requirements with over 20 bespoke enhancements which reflect the specific needs of HFRS. The HFRS systems are aligned with Motorola 3CR (3TC Guardian Command). Gartan is the only native OAM integration with Motorola 3CRS (3TC Guardian Command) at present.

The Council has therefore awarded a contract to Gartan Technologies. This represents a best value approach to ensure the ongoing service delivery. If a new provider were to be appointed, the cost of replicating the bespoke enhancements and providing an ongoing service would far exceed the budget envelope. It is not clear whether a new system could be delivered within the timescales required and integrated to ensure there was no break in service of HFRS's critical activities to save lives.

Award information

Awarded date

24 August 2023

Contract start date

24 September 2023

Contract end date

23 September 2028

Total value of contract

£387,066

This contract was awarded to 1 supplier.

GARTAN TECHNOLOGIES LIMITED

Address

Unit A5 Enterprise Business Centre, Ballyraine
LETTERKENNY
Co Donegal
F92 PT73
IE

Reference

No reference - other

Value of contract

£387,066

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

PEGS LANE
HERTFORD
SG138DQ
England

Telephone

01992 555121 ext 25121

Email

strategic.procurement@hertfordshire.gov.uk