Published date: 18 January 2023
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Provision of services to the community - 75200000
Health services - 85100000
Location of contract
NW1 5JD
Value of contract
£144,957
Procurement reference
CF-1281900D0O000000rwimUAA
Published date
18 January 2023
Closing date
31 October 2022
Closing time
12pm
Contract start date
1 November 2022
Contract end date
31 October 2023
Contract type
Service contract
Procedure type
Other
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Due to the urgency, a waiver was signed and granted to Harrow community Transport for the Provision of Harrow Non-Emergency Patient Transport Service.
The aim of the service is to safely and effectively transport eligible patients between a place of residence and healthcare setting, in a timely manner, in order that they receive the healthcare that they need.
The Provider of this service will:
• Ensure that the service is responsive and open to all eligible patients
• Ensure resilience and continuity of service provision across the borough.
• Provide a single point of contact where all bookings and enquiries concerning patient transport will be managed and resolved.
Objectives
• Patients arrive on time for their appointments and / or treatments.
• Patients are picked up promptly following the completion of their appointments.
• Time spent travelling is minimised, and proportionate to the distance being travelled.
• The service responds effectively to transport requests made on the same day or at very short notice.
• Patients receive safe, reliable, considerate and compassionate care whilst using the transport service.
• Patients are well informed as to the expected time they will be picked up and the likely time of arrival at their destination.
• Continuous communication and collaboration with system-wide stakeholders.
• The service will meet the needs of patients seven days per week, including all public holidays.
• Provide a single point of contact where all bookings and enquiries concerning patient transport will be managed and resolved.
Award information
Awarded date
9 November 2022
Contract start date
1 November 2022
Contract end date
31 October 2023
Total value of contract
£144,957
This contract was awarded to 1 supplier.
Harrow Community Transport
Address
The Lodge
64 Pinner Road HA1 4HZReference
None
About the buyer
Contact name
NHS North West London Contracts Team
Address
15 Marylebone Road
London
NW1 5JD
United Kingdom
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Closing: 31 October 2022, 12pm
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