Published date: 5 June 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 25 June 2018

Contract summary

Industry

  • Market research services - 79310000

Location of contract

North East, Yorkshire and the Humber, North West, East Midlands, West Midlands, East of England, South East, South West, Wales, London

Value of contract

£100,000 to £200,000

Procurement reference

MT212203

Published date

5 June 2018

Closing date

25 June 2018

Contract start date

14 January 2019

Contract end date

13 January 2024

Contract type

Service contract

Procedure type

Restricted procedure

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

"The Waterway Engagement Monitor (WEM, previously the Inland Waterway Visitor Survey) is one of the Canal & River Trust's (the Trust) primary survey instruments. The WEM is an online survey consisting of a nationally (England & Wales) representative sample of 960 adults in each monthly period (11,500 throughout a typical year). Data is subsequently weighted to the national England & Wales population profile in terms of region, sex, social grade and age. The WEM is used to track a number of key performance indicators (KPIs) in addition to various outcomes related measures. The main KPIs are:
Visitor (and visit) volumes
Brand awareness
Visitor satisfaction
Brand support
Valuing waterways
From April 2019 onwards, the Trust intends to build upon the existing survey methodology both nationally and locally, including gaining greater insight about usage and attitudes of those living with 1km of our waterways, as well assessing any differences between the Trust's six waterway regions. A key element of this adjustment will be to increase the sample size within the Trust's 1km 'waterway corridor'."
This PPQ, and subsequent ITT, relate to the administration of the WEM from 2019 onwards for a period of up to five years. The successful applicant will be expected to administer the survey and regularly report on its findings.

More information

Links

About the buyer

Contact name

John Brown

Address

First Floor (North), Station House
500 Elder Gate
Milton Keynes
MK9 1BB
England

Telephone

+44 7710175328

Email

john.brown@canalrivertrust.org.uk

Website

http://canalrivertrust.org.uk/