Published date: 23 April 2020

This notice was replaced on 24 April 2020

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Opportunity (published 24 April 2020, last edited 24 April 2020)

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

Any region

Value of contract

£100,000

Procurement reference

LUTON001-DN475406-02718904

Published date

23 April 2020

Closing date

15 May 2020

Contract start date

1 September 2020

Contract end date

31 August 2024

Contract type

Service contract

Procedure type

Other

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No


Description

MINI TENDER BELOW OJEU : Luton Council has a requirement to provide a mobile Reablement service to the community along with other services such as Extra Care. In outline: For Reablement this includes sending care workers to residents homes, servicing their care needs, updating records at the point of each visit, reallocating the repeat care requirement into a roster system, this will ensure that regardless of any resource issues the resident is always programmed to receive a visit from a carer and that up to date information of the persons care requirements including taking of prescribed drugs is always available to any member of the care team who have been allocated the work. This is an in-house service provision to Luton Council and as such it needs to operate as a business, therefore any solution providing tool to assist in the running of an efficient business will be considered. The Reablement Service, part of Intermediate Care has a workforce of approx. 70 field based support workers, coordinated by a team of 11 office based employees.
Luton Council current solution for rostering and a care planning software tool is Staffplan with Iconnect providing the mobile handset solution. The current versions of both Staffplan and Iconnect are not only outdated with limited functionality but also lack the ability to integrate with other systems within LBC such as Liquid Logic and ITrent. Current solution user areas include the Reablement Team: 11 - office based / 80 mobile based (10 headroom) and the Extra Care Team: 4 - office based with a potential 24 mobile based (TBC - with head room). The Extra Care staff team work in 3 separate courts where individuals that they support have their own flats within that building. The service is covered by staff 24/7 the carers work shift patterns of mornings, afternoons and waking night shifts. The teams make up about 17 carers per court with a maximum of 5 carers working on one shift. Extra Care staff visit residents in their own homes, deliver care tailored to the resident's needs, updating records on each visit, using a rostering system that plans residents visits


About the buyer

Contact name

Chris Newman

Address

Town Hall
George Street
Luton
LU1 2BQ
United Kingdom

Telephone

+44 1582547058

Email

Christopher.newman@luton.gov.uk

Website

http://www.luton.gov.uk