Published date: 28 April 2021

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 14 May 2021, 1pm

Contract summary

Industry

  • Health and social work services - 85000000

  • Other community, social and personal services - 98000000

Location of contract

England

Value of contract

£0

Procurement reference

SHEFCC001-DN540791-04754739

Published date

28 April 2021

Closing date

14 May 2021

Closing time

1pm

Contract start date

1 June 2021

Contract end date

31 May 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Council require an independent mediation service to assist in resolving conflicts between SCC tenants and residents and their neighbours. The issues may stem from a dispute between neighbours over issues such as parking, boundaries, gardens etc. or may relate to 'nuisance neighbour' complaints such as noise.

The focus must be on finding a long term resolution to the problem, enabling people to enjoy and continue living in their homes and reducing the need for their landlord to intervene. These cases will be referred by the Council Housing Service (CHS). CHS may refer cases which relate to issues not involving Council tenants and being dealt with by other Council departments, so long as the issue relates to a neighbour nuisance/dispute.

The contract period is 12 months with the option of a 12 month extension period.

More information

Links

About the buyer

Contact name

Alicia Walshaw

Address

Level 8, East Wing
Moorfoot Building
Sheffield
S1 4PL
England

Telephone

+44 7768301120

Email

Alicia.Walshaw@sheffield.gov.uk

Website

https://www.sheffield.gov.uk/