Published date: 19 November 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 31 October 2024, 5pm

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

DT11 8RH

Value of contract

£808,092

Procurement reference

712238452 - Provision of Subscriber Contract Relationship Manager

Published date

19 November 2024

Closing date

31 October 2024

Closing time

5pm

Contract start date

13 November 2024

Contract end date

12 November 2028

Contract type

Supply contract

Procedure type

Negotiated procedure without prior publication (above threshold)

The opportunity was not advertised, because for example only one supplier is capable of delivering the requirement, or due to extreme urgency brought about by unforeseen events.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The requirement is for a fully integrated Customer Relationship Management (CRM) Tool, to improve the communication with, management of, and support to Service Personnel (Regulars and Reserves), veterans and families (including the bereaved).

More information

Attachments

Award information

Awarded date

13 November 2024

Contract start date

13 November 2024

Contract end date

12 November 2028

Total value of contract

£808,092

This contract was awarded to 1 supplier.

Dataware Consultancy Centre Limited

Address

Riverside Business Centre
Fort Road
Tilbury
Essex
RM18 7ND

Reference

Companies House number: 03496178

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Address

Army Headquarters, Marlborough Lines, Monxton Road
Andover
SP11 8HJ
England

Email

army-comrcl-procure-ahq-mailbox@mod.gov.uk