Published date: 14 July 2022

This notice was replaced on 29 July 2022

This notice does not contain the most up-to-date information about this procurement. The most recent notice is:

Awarded contract (published 29 July 2022)

Awarded contract - This means that the contract has been awarded to a supplier.


Contract summary

Industry

  • Software-related services - 72260000

Location of contract

Any region

Value of contract

£325,000

Procurement reference

CF-0813500D0O000000rwimUAA2

Published date

14 July 2022

Closing date

5 April 2022

Closing time

12pm

Contract start date

16 April 2022

Contract end date

15 April 2023

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Provision of Zendesk software licences and implementation services, to support the NHS App COVID-19 vaccination certification service.

More information

Previous notice about this procurement

Zendesk Licences & Support

  • Awarded contract
  • Published 5 May 2022

Award information

Awarded date

14 April 2022

Contract start date

16 April 2022

Contract end date

15 April 2023

Total value of contract

£325,000

This contract was awarded to 1 supplier.

Route101

Address

The Conifers, Filton Rd, Hambrook
Bristol BS16 1QG

Reference

None

About the buyer

Contact name

NHS Digital

Address

7 and 8 Wellington Place
Leeds
LS1 4AP
UK

Telephone

0300 303 5678

Email

nhsdcommercial@nhs.net