Published date: 12 September 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 11 October 2019

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

North West

Value of contract

£428,000

Procurement reference

MANC001-DN435062-13137109

Published date

12 September 2019

Closing date

11 October 2019

Contract start date

2 February 2020

Contract end date

1 February 2023

Contract type

Service contract

Procedure type

Negotiated procedure

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Manchester City Council is prepared to receive tenders for Provision of Neighbourhood Services Case Management requirements which will be subject to the information, specification and tender package enclosed.
The Initial Contract term will be for 3 years with the option to extend for up to an additional 2 years. The 3 year contract term will commence following successful implementation of the solution (i.e. 'Go-Live'). The new case management system should allow the following business capabilities:
- Case Management
- CRM and collaboration
- Document Management and Reporting
- Mobile Technology
- Resource Management
- System Integration
- Programme Management


About the buyer

Contact name

Corporate Procurement

Address

Level 3
Town Hall Extension
Manchester
M2 5DB
United Kingdom

Email

procurement@manchester.gov.uk

Website

http://www.manchester.gov.uk