Published date: 21 March 2025

Last edited date: 21 March 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 21 March 2025, 10am

Contract summary

Industry

  • IT services: consulting, software development, Internet and support - 72000000

Location of contract

United Kingdom

Value of contract

£219,109.20

Procurement reference

C27769

Published date

21 March 2025

Closing date

21 March 2025

Closing time

10am

Contract start date

28 March 2025

Contract end date

27 March 2026

Contract type

Service contract

Procedure type

Other: Direct Award

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The Public Switched Telephone Network (PSTN) is the aggregate of telephone networks across the world, managed at a national, regional, and local level. It was originally made up of copper wire circuits and designed for analogue voice communication. As technology has developed and usage and requirements have changed over the years, it has become clear that the PSTN is no longer fit for purpose and there are more effective and efficient means of transferring data and communicating. The UK public telephone network is moving from an analogue service to an Internet Protocol (IP) based service, and as such, network operators BT, Virgin Media and KCOM will cease all analogue provisions across the UK by December 2025.

In the past 18 months there has been a series of work to remove PSTN from the estate. This includes transitioning PSTN enabled internet services to digital (SOGEA), and removing PSTN phone lines which are not required and no longer in use.

There remains a residual number of PSTN lines needed for the following functions

• Lines needed for voice services which need the E5 Teams solution
• Telemetry services which cannot be converted to digital
• Facility Management Services for lifts and CCTV

This project seeks to ensure service continuity for residual PSTN lines by issuing a PSTN Contract for 1 year with an option to extend for an additional year.

More information

Attachments

Award information

Awarded date

21 March 2025

Contract start date

28 March 2025

Contract end date

27 March 2026

Total value of contract

£795,200

This contract was awarded to 1 supplier.

British Telecommunications

Address

81 Newgate Street
SW1P 1LA
GB

Reference

Companies House number: 01800000

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Donna-Louise Dutton

Address

SEACOLE BUILDING
LONDON
SW1P3JR
England

Email

donna-louise.dutton@defra.gov.uk