Published date: 13 June 2023

Last edited date: 16 June 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 June 2023, 11:59am

Contract summary

Industry

  • Telephone operator services - 79511000

  • Call centre - 79512000

Location of contract

NR7 0WF

Value of contract

£0 to £397,000

Procurement reference

IT-335-248-165-SNBD-22

Published date

13 June 2023

Closing date

30 June 2023

Closing time

11:59am

Contract start date

2 August 2023

Contract end date

31 October 2026

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service's (CCS) procurement framework RM3808 Lot 4. The contract will be awarded in accordance with the framework documentation.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Allison Parkinson-White

Address

Peachman Way
Norwich
Norfolk
NR7 0WF
United Kingdom

Telephone

07979504776

Email

allison.parkinson-white@breckland.gov.uk

Website

www.southnorfolkandbroadland.gov.uk