Published date: 9 February 2018

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 5 March 2018

Contract summary

Industry

  • Guidance services - 85312310

Location of contract

London

Value of contract

£90,000

Procurement reference

MT207813

Published date

9 February 2018

Closing date

5 March 2018

Contract start date

2 April 2018

Contract end date

31 March 2021

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Phoenix Community Housing is a not-for-profit resident-led housing association based in south London.
We own and manage more than 6,000 homes in the Lewisham wards of Bellingham, Whitefoot and Downham, and are now starting to build our first new homes.
We were named the UK's 7th best landlord for 2017 in a poll by 24housing magazine - the third time running we've been listed among the top 10.
We require an independent debt advisory service for our residents to assist with the following:
To resolve existing debt issues that are relating to and impacting on their tenancy.
To advise and assist them with rent arrears, including preventing eviction
Advise and assist with complex welfare benefit issues, maximising tenants' income and supporting our Financial Inclusion Team
Full debt advice service including priority and non priority debts
Face to face delivery at our office at The Green Man to carry out in depth case work as required. This will include gathering information, identifying problems, giving advice, suggesting options and negotiating with third parties on their behalf.
To provide a service to a minimum of 264 residents per year.
Updating and liaising with the Income Team following appointments.
Provide quarterly statistics.

More information

Links

About the buyer

Contact name

Angela Grant

Address

The Green Man
355 Bromley Road
London
SE6 2RP
England

Telephone

+44 8000285700

Email

angela.grant@phoenixch.org.uk

Website

www.phoenixch.org.uk/