Published date: 27 June 2025

Last edited date: 3 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 7 March 2025, 5pm

Contract summary

Industry

  • Legal services - 79100000

Location of contract

SW1H 9AJ

Value of contract

£7,288,315 to £9,159,482

Procurement reference

tender_477689/1494782

Published date

27 June 2025

Closing date

7 March 2025

Closing time

5pm

Contract start date

1 September 2025

Contract end date

31 August 2028

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract.
We were looking to award:
- Up to 4 Discrimination contracts; and
- Up to 5 Education contracts; and
- Up to 3 Housing and Debt contracts.

The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline").

All Tenders had to be completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk
Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA received its Tender before the Deadline.
CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

More information

Previous notice about this procurement

Procurement of Civil Legal Advice services from September 2025

  • Opportunity
  • Published 26 June 2025

Award information

Awarded date

16 June 2025

Contract start date

1 September 2025

Contract end date

31 August 2028

Total value of contract

£9,159,482

This contract was awarded to 7 suppliers.

Citizens Advice Gateshead

Address

The Davidson Building, Swan Street, Gateshead NE8 1BG GB

Reference

Companies House number: 2631064

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Awarded Contract for Discrimination

Award value (£) : £1.7m

Awarded Contract for Education

Awards Value (£) £624,000

Stephensons Solicitors LLP

Address

Wigan Investment Centre, Waterside Drive, Wigan, Lancashire, WN3 5BA GB

Reference

Companies House number: OC322962

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Awarded Contract for Discrimination

Award value (£) : £1.7m

Access to Public Law Ltd

Address

7-1-11 Cameron House, White Cross Business Park, South Road, Lancaster, LA1 4XQ

Reference

Companies House number: 14787563

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Awarded Contract for Education

Award value (£) : £624,000

Citizens Advice Mid Mercia

Address

114 Church Street, 114 Church Street, Swadlincote, DE11 9NR

Reference

Companies House number: 5311627

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Awarded Contract for Housing and Debt

Award value (£) : £860,000

Direct Help and Advice

Address

Phoenix Street, Derby, Derbyshire, DE1 2ER

Reference

Companies House number: 03495233

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Awarded Contract for Housing and Debt

Award value (£) : £860,000

Watson Woodhouse

Address

BOHO Zero, 2nd Floor Suite, 21 Gosford Street, Middlesbrough, TS2 1BB

Reference

Companies House number: 10868114

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Awarded Contract for Housing and Debt

Award value (£) : £860,000

Loss Legal Services (t/a SEN Support Solicitors)

Address

Unit 3 Brickfield Business Centre, 60 Manchester Road Northwich, CW9 7LS

Reference

Companies House number: 298537345

Supplier is SME?

Yes

Supplier is VCSE?

No

Additional details

Awarded Contract for Education

Award value (£) : £1,871,167

About the buyer

Contact name

Legal Aid Agency

Address

102 Petty France
Westminster
SW1H 9AJ
England

Email

civiltenders@justice.gov.uk

Website

https://www.gov.uk/government/collections/tenders-for-legal-aid-contracts