Published date: 10 September 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 14 October 2024, 12pm

Contract summary

Industry

  • Training services - 80500000

Location of contract

London

Value of contract

£300,000

Procurement reference

tender_462134/1399083

Published date

10 September 2024

Closing date

14 October 2024

Closing time

12pm

Contract start date

26 November 2024

Contract end date

25 November 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

A Service Contract will be awarded to 1 provider. The delivery of the contract is anticipated to begin in November 2024.

The Royal Borough of Kensington and Chelsea are contracting for the design and delivery of Oracle Professional User Training (PUT) to ensure the safe and effective delivery of the Council's enabling services (HR, Finance, Procurement) within Oracle Fusion from April 2025.

The Council has existing providers for Key User Training (KUT) to support User Acceptance Testing (UAT) and for End User Training (EAT) delivered by our appointed Business Implementer (BI).

The provider will be required to use their relevant client experience and work with the onward supply of relevant programme and guidance materials from our Systems Integrator and Business Implementer to deliver a package of training that is both fully tailored to our Oracle configuration and gives due consideration to proceeding KUT and emerging design of EUT.

The contract is expected to be awarded November 2024. There will follow a period of discovery, onboarding and training content creation, with the first tranche of training delivery expected to start January 2025.

Training delivery will be focussed on supporting a successful implementation in April 2025. It is expected that there will be some training activity after this date during a three month 'hypercare' period; in particular to support newly in housed administrative functions (e.g. HR and Finance Helpdesks, Procurement, Payroll) and the EPM module.

Full details are contained within the Tender Documents.

More information

Links

About the buyer

Contact name

Malcolm de Vela

Address

Town Hall, 8 Hornton Street
London
W8 7NX
England

Email

procurement@rbkc.gov.uk

Website

www.rbkc.gov.uk