Published date: 20 July 2018
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Call centre - 79512000
Location of contract
South East
Value of contract
£0
Procurement reference
MT212655
Published date
20 July 2018
Closing date
10 August 2018
Contract start date
18 October 2018
Contract end date
18 October 2021
Contract type
Service contract
Procedure type
Open procedure
Any interested supplier may submit a tender in response to an opportunity notice.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Provide an out-of-hours call handling service for1. Determine emergency call outs2. Logging repairs on Optivo systems3. Follow the Optivo defects procedure4. Managing heating calls for 26,000 propertiesService Provider to handle these calls in an appropriate manner and in accordance with the contractual procedures.
More information
Links
-
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUL154998
- Tender notice
- NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
About the buyer
Contact name
Sabrina O'Brien
Address
125 High Street
Croydon
CR0 9XP
England
Telephone
+44 8001216060
Website
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Closing: 10 August 2018
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