HMRC Total Security Services

Contract summary

Industry

• Security services - 79710000

Location of contract

United Kingdom

Value of contract

£200,000,000 to £250,000,000

Procurement reference

CW93156

Published date

19 March 2024

Closing date

28 September 2023

Closing time

1pm

Contract start date

24 June 2024

Contract end date

23 June 2034

Contract type

Service contract

Procedure type

Call-off from a framework agreement

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

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Description

About HMRC:
HM Revenue & Customs (HMRC) is the UK's tax and customs authority. We collect taxes, administer benefits, help people with Tax-Free Childcare, enforce the National Minimum Wage and work at the heart of the UK's border systems.

Its ability to collect and distribute funds, underpins the delivery of the UK's public services and the targeted support to families and individuals swiftly and accurately.

HMRC's services are part of the UK's critical national infrastructure. It has a workforce of approximately 67,000 FTEs, ranging from customer service advisors to data analysts.

HMRC has five strategic objectives that guide everything it does:
• Collect the right tax and pay out the right financial support.
• Make it easy to get tax right and hard to bend or break the rules.
• Treat everyone fairly and protect society from harm.
• Make HMRC a great place to work.
• Support wider government economic aims through a resilient, agile tax administration system.

About this Contract:
This contract was awarded as part of a Further Competition under Lot 1 (Total Security) of CCS Framework RM6257 Security - Physical, Technical and Support Services.

This contract is for the national provision of Total Security Services to the HMRC Estate across the United Kingdom. It facilitates the provision of a number of security 'work packages' to HMRC including:
Guarding Services,
Physical and Technical Security Services,
Maintenance of Physical and Technical Security Systems,
Alarmed Response Centre,
Security Helpdesk Services,
Security Consultancy Services,
Risk Assessments,
Security Assessment, Threat Analysis & Intelligence,
Security Awareness/Training.

This contract is for an initial period of 5 years, with optional extensions of 3 years + 1 year + 1 year.

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More information

Attachments

• Redacted RM6257-Attachment-5-Order-Form-v2.0 - HMRC Mar-2024.pdf
• Signed contract

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Award information

Awarded date

14 March 2024

Contract start date

24 June 2024

Contract end date

23 June 2034

Total value of contract

£225,000,000

This contract was awarded to 1 supplier.

Mitie Security Limited

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About the buyer

Contact name

Tom Naylor

Address

100 PARLIAMENT STREET
LONDON
SS991AA
England

Telephone

03000583321

Email

tom.naylor@hmrc.gov.uk

Website

https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement