Published date: 1 July 2025

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 30 May 2025, 7pm

Contract summary

Industry

  • Development consultancy services - 73220000

Location of contract

Any region

Value of contract

£700,000

Procurement reference

tender_491146/1495965

Published date

1 July 2025

Closing date

30 May 2025

Closing time

7pm

Contract start date

30 June 2025

Contract end date

31 December 2025

Contract type

Service contract

Procedure type

Call-off from a framework agreement

A mini-competition or direct purchase from a pre-established framework agreement.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

National Highways is seeking specialist technical resources, with an understanding of National Highways' standards, policies and processes, to undertake a business requirements capture task for two critical service areas:
- The Asset Management of National Highways' Structures assets, and
- The Works Ordering System, which supports works management, asset management, and commercial processing across all asset types.
This combined discovery exercise will define the future system requirements for both the Structures Asset Management capability and the replacement of the Works Management system, ensuring that functionality across operational delivery, asset lifecycle tracking, and financial governance is fit for purpose.
The Structures Asset Management service provides the following capability, which requires continuous development to align with evolving business needs and strategic direction:
- Understand asset needs to inform renewal and maintenance planning
- Report to Office of Rail and Road (ORR)
- Undertake long-term investment planning, including business case development for Road Period 3 and beyond
- Undertake asset valuation
- Understand condition and inventory data
- Ensure compliance with Design Manual for Roads and Bridges (DMRB)
In parallel, the Works Management system supports critical works ordering processes across National Highways, including the initiation, management, and closure of works, as well as the commercial workflows required for payment validation, contractor performance monitoring, and audit trails. It is essential that the future Works Management System maintains and improves upon these capabilities.
The objective of this task is to capture a comprehensive set of business and technical requirements across both service areas. This includes process mapping, data modelling, reporting structures, commercial workflows, user roles, and functional justifications-translated into a requirements catalogue to support future system design or procurement activity.
Key areas of focus for this task include 'as is' and 'to be':
- Business processes for Structures and works ordering (including commercial workflows)
- Asset and works data requirements, including justification for Carriageway, Ancillary, Pavement, and Structures assets
- Reporting, audit, and financial reconciliation needs
- User roles, personas, workflows, and system interactions
- Functional requirements and user stories with justification and acceptance criteria
- Alignment and assurance of all business and data needs across asset and operational systems
- Gap analysis and strategic recommendations to inform future capability

Award information

Awarded date

30 June 2025

Contract start date

30 June 2025

Contract end date

31 December 2025

Total value of contract

£411,867.64

This contract was awarded to 1 supplier.

Amey OW Limited

Address

Oxford

Reference

No reference - other

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

199 Wharfside Street
Birmingham
B1 1RN
England

Email

SPaTS2@nationalhighways.co.uk