Published date: 30 September 2024

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 October 2024, 12pm

Contract summary

Industry

  • Health and social work services - 85000000

  • Other community, social and personal services - 98000000

Location of contract

CR0 1EA

Value of contract

£0 to £975,000

Procurement reference

IT-618-344-LBC/TN/344

Published date

30 September 2024

Closing date

30 October 2024

Closing time

12pm

Contract start date

1 April 2025

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The London Borough of Croydon (the Council) is seeking to engage providers for the provision of Information, Advice and Guidance.

The aim of a universal IAG service in Croydon is to improve and protect people's wellbeing, prevent problems from worsening and turning into crises, and reduce residents need for other services.

The Service will do this by providing high quality, free, independent, impartial and confidential advice, open to all Croydon residents across a range of topics.

The Provider will offer services to include:
o General, accredited information and advice
o General casework
o Specialist casework
o Advocacy
o Research and campaigns work
o Financial capability work
o Digital training
o Volunteering opportunities
o Legal advice

Subject areas covered include but are not limited to:
o Welfare benefits
o Debt and money management
o Housing and Homelessness
o Employment issues
o Immigration
o Discrimination

The full scope of the contract requirements are provided in the Service Specifications, which form part of the Tender Documents.
The Contracts is for a period of 2 + 1 years (the Term).
This procurement is in line with PCR2015 the open process.
The required Services are being procured via a competitive tendering process and will run electronically via the Croydon Tenders Portal. All communication throughout the tender process will be via London Borough of Croydon E-Procurement Site - Home (in-tendhost.co.uk).

More information

Links

Additional text

To register your interest in this opportunity please go to https://in-tendhost.co.uk/croydontenders/aspx/


Delivery Notes

Croydon

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Salman Chaudhry

Address

Bernard Weatherill House
8 Mint Walk
Croydon
CR0 1EA
United Kingdom

Telephone

02087266000

Email

salman.chaudhry@croydon.gov.uk