Expression of Interest Healthwatch North Northamptonshire Council (NNC)

Contract summary

Industry

• Health and social work services - 85000000

Location of contract

East Midlands

Value of contract

£480,000

Procurement reference

NNC00000560

Published date

4 April 2025

Closing date

17 January 2025

Closing time

12pm

Contract start date

1 April 2025

Contract end date

31 March 2029

Contract type

Service contract

Procedure type

Other: Expression Of Interest

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

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Description

North Northamptonshire Council invited providers to express their interest for Healthwatch Services.

The Health & Social Care Act 2012 mandates that top-tier authorities commission Healthwatch locally, positioning it as the primary public champion for both local health and social care systems. Healthwatch plays a crucial role in monitoring the quality of local services, gathering public views and experiences, and influencing service provision. It mirrors this role nationally through its relationship with Healthwatch England and the CQC.

The Provider is expected to focus on the eight core statutory functions of Healthwatch. Emphasis should be placed on maximising public-facing services through a robust delivery model that leverages existing networks and partnerships for optimal reach and impact.

Local authorities are accountable for commissioning the following eight core statutory activities:

1. Promoting and supporting the involvement of people in the commissioning, the provision, and scrutiny of local care services.

2. Enabling people to monitor the standard of provision of local care services, whether and how local care services could and ought to be improved.

3. Obtaining the views of people regarding their need for, and experiences of, local care services and to make these views known to those responsible for commissioning, providing, managing, or scrutinising local care services to Healthwatch England.

4. Making reports and recommendations about how local care services could or ought to be improved. These are usually directed to commissioners and Provider of care services and people responsible for managing or scrutinising local care services and shared with Healthwatch England.

5. Providing advice and information about access to local care services so people can make choices about this service.

6. Formulating views on the standard of provision and whether and how the local care services could and ought to be improved and sharing these views with Healthwatch England. (See Sharing information with Healthwatch England)

7. Making recommendations to Healthwatch England to advise the Care Quality Commission (CQC) to conduct special reviews or investigations (or, where the circumstances justify doing so, making recommendations direct to CQC); and to make recommendations to Healthwatch England to publish reports about issues.

8. Providing Healthwatch England with the intelligence and insight it needs to enable it to perform effectively. Whilst ensuring the arrangements are "effective" and "represent value for money", and to publish a report in relation to their findings on provision in their area.

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Award information

Awarded date

6 March 2025

Contract start date

1 April 2025

Contract end date

31 March 2029

Total value of contract

£480,000

This contract was awarded to 1 supplier.

Support Northamptonshire

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About the buyer

Contact name

North Northamptonshire Procurement Team

Address

41 Meadow Road
KETTERING
NN168TL
England

Telephone

0300 126 3000

Email

procurement@northnorthants.gov.uk