Published date: 24 September 2021
Awarded contract - This means that the contract has been awarded to a supplier.
Contract summary
Industry
Computer network services - 72700000
Location of contract
SE1 6HJ
Value of contract
£80,000
Procurement reference
IICSA: 1194
Published date
24 September 2021
Closing date
11 November 2019
Closing time
11:59pm
Contract start date
24 December 2019
Contract end date
23 December 2021
Contract type
Service contract
Procedure type
Call-off from a framework agreement
A mini-competition or direct purchase from a pre-established framework agreement.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Support for network infrastructure from past internet router at each IO.
Support predominantly to be delivered remotely, but onsite support may be required.
Scope of the support excludes the internet connection and associated router providing it, but covers all infrastructure past the router.
Supplier must establish a remote monitoring capabiility for the IICSA's network infrastructure in all of the IO's via the implementation of secure site to site VPN connectivity between the supplier operations centre and the various IICSA sites.
Supplier is required to implement proactive monitoring against critical network components in order to give early alerting to network issues.
BAU support should include, but not be limited to:
Managing of Local Area Network functionality and VLAN configuration
Manage and maintain warranties on all network infrastructure equipment
Monitoring of the local network to maintain service availability
Management of local wireless controllers and access points
Management of network security relating to IICSA network including recommendations for improvement
Management of local firewall including firewall security recommendations
Maintenance of up to date network documentation
Safe and secure disposal of network hardware as when required
Firmware and software updates to Network equipment in line with the IICSA Change Management Process
Secure sharing of login credentials and associated information with the IICSA's service desk
Regular backups of network configurations should be taken regularly and stored securely.
Award information
Awarded date
6 December 2019
Contract start date
24 December 2019
Contract end date
23 December 2021
Total value of contract
£80,000
This contract was awarded to 1 supplier.
CISILION LIMITED
Address
Cisilion House
KT22 9UT
GBReference
Companies House number: 03902228
Supplier is SME?
Yes
Supplier is VCSE?
No
About the buyer
Contact name
Sarah Daw
Address
PO Box 76107
London
SE1 6HJ
England
Telephone
02920674028
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Closing: 11 November 2019, 11:59pm
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