Published date: 17 October 2016

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 15 November 2016

Contract summary

Industry

  • Software package and information systems - 48000000

Location of contract

South West

Value of contract

£140,000

Procurement reference

COAST001-DN214820-34093343

Published date

17 October 2016

Closing date

15 November 2016

Contract start date

1 December 2016

Contract end date

30 November 2019

Contract type

Not applicable

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Coastline Housing is looking to procure a high quality Customer Relationship Management (CRM) solution, Customer Portal, Electronic Document Management System (EDMS) and the development and support for the solution. Those that are tendering are required to study the requirements documentation and the Invitation to Tender and ensure that the specified requirements can be met by their proposed solution.

The basis of the contract will include:
* Purchase of Software for CRM and EDMS (the solution);
* Set up of solution;
* Proof of Concept;
* Where needed to meet the requirements, further development of the solution;
* Migration of documentation;
* Migration and where necessary synchronisation of data; and
* Support and maintenance of the solution for three years.

About the buyer

Contact name

Justin Floyd

Address

Coastline House
4 Barncoose Gateway Park
Redruth
TR15 3RQ
UK

Email

justin.floyd@coastlinehousing.co.uk

Website

http://www.coastlinehousing.co.uk/