Published date: 2 April 2024

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 March 2024, 12am

Contract summary

Industry

  • Collection agency services - 79940000

Location of contract

Scotland

Value of contract

£3,168,000

Procurement reference

BIP852835890

Published date

2 April 2024

Closing date

1 March 2024

Closing time

12am

Contract start date

1 April 2024

Contract end date

31 March 2028

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

To procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears. Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy.

More information

Links

Award information

Awarded date

1 March 2024

Contract start date

1 April 2024

Contract end date

31 March 2028

Total value of contract

£3,168,000

This contract was awarded to 1 supplier.

Pastdue Credit Solutions Limited

Address

1 Blair Court
North Avenue
Clydebank Business Park
Glasgow
G81 2LA

Reference

None

Supplier is SME?

Yes

About the buyer

Address

Memphis Building
Lingfield Point
Darlington
DL1 1RW
UK

Telephone

+441413062000

Email

commercial@slc.co.uk