Published date: 25 November 2024
This notice was replaced on 25 November 2024
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 22 April 2025)
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Medical equipments, pharmaceuticals and personal care products - 33000000
Health and social work services - 85000000
Other community, social and personal services - 98000000
Location of contract
West Midlands
Value of contract
£2,275,000
Procurement reference
HEREFCC-DN753509-53831007
Published date
25 November 2024
Closing date
29 December 2024
Closing time
11:30pm
Contract start date
18 February 2025
Contract end date
31 March 2027
Contract type
Service contract
Procedure type
Open procedure (above threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements above the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint an exemplary Supplier to deliver its Technology Enabled Care Service (TECS) to residents across the county.
The Technology Enabled Care Service comprises the following main functions:
1) Sourcing and purchasing appropriate Equipment (core Standard Equipment and bespoke Special Equipment)
2) Delivery and installation
3) Collection, cleaning and recycling
4) Service, maintenance and repairs
5) Storage
6) Proactive and reactive Call Monitoring via a digital Alarm Receiving Centre
The Supplier must have the appropriate IT infrastructure in place to successfully deliver this Service, including a fully operational digital Alarm Receiving Centre with AI based capabilities, multiple system and device interoperability and a seamless IT platform for online Equipment ordering and order tracking, records management and logistics planning.
The service will commence on 1 April 2025 for a period of two years until 31 March 2027, with the option to extend for further periods up to three years.
More information
Additional text
-
Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity.
To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.uk
About the buyer
Contact name
Aksana Hironak
Address
Council Offices
Plough Lane
Hereford
HR4 0LE
United Kingdom
aksana.hironak@herefordshire.gov.uk
Website
Share this notice
All content is available under the
