Published date: 18 August 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 16 October 2017

Contract summary

Industry

  • Guidance and counselling services - 85312300

Location of contract

East of England

Value of contract

£0 to £2,750,000

Procurement reference

tender_151205/603959

Published date

18 August 2017

Closing date

16 October 2017

Contract start date

1 April 2018

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

This service is for the provision of victim assessment, referral and non-specialist support.

The Police and Crime Commissioners Police and Crime Plan sets clear objectives to ensure victims are at the heart of what we do. To support this, the PCC for Essex has adopted a set of principles to deliver the objectives set out in the plan:

•We believe Victims should be at the heart of the Criminal Justice System and are placing a special emphasis on their needs within each and every policing priority
•Every Victim should receive the services they are entitled to under the Victims Code and we will ensure that the criminal justice agencies are held to account for delivery against this code
•Everyone who reports a crime should be kept informed and updated about their case
•People who have experienced harm should receive appropriate support and be directly involved in the design of their services
•We will commission services which are driven by the needs of the victim and we will regularly seek feedback to improve and provide even better support, so victims are able to cope and recover from their experience
•Our Restorative Justice Services, which are focused on the needs of victims, will expand to enable more victims to have access

The primary aim of this service is to ensure that people are supported to cope and recover after being victims of crime and increase levels of victim satisfaction.

Expected additional outcomes for this service are;
•Contribution to victims having a more positive experience of the criminal justice system
•Feedback is gathered from victims that contribute to improvements within the service and to other partners including but not limited to Essex Police and OPCC
•Victims are helped to move towards positive outcomes - in line with the 8 categories identified in the Victims' code
•Victims feel equipped and empowered to move on independently of the service
•Victims are supported to help reduce the risk of repeat victimisation
•Victims report improvements to their presenting problem(s)
•Victims are able to have a 'voice' to express the way a crime has affected them with a Victim Personal Statement/Business Impact Statement

More information

Additional text

In order to view the tender documentation, please register to the Bravo Solution E-tendering portal;

https://kentpolice.bravosolution.co.uk

For this tender, the Kent Police Bravo Solution e-tendering portal will be used to coordinate the compilation, distribution and receipt of tenders electronically. All queries must be directed through the portal.

About the buyer

Contact name

Claire Ward, Category Manager, Kent Police and Essex Police Proc

Address

Procurement Services, North Kent Police Station, Thames Way
Northfleet
DA11 8BD
England

Telephone

01474 366650

Email

procurementservices@kent.pnn.police.uk

Website

https://www.essex.police.uk/