Published date: 13 February 2019

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 4 March 2019

Contract summary

Industry

  • Shop furniture - 39170000

  • Point of sale (POS) software package - 48110000

  • Retail trade services - 55900000

Location of contract

London

Value of contract

£10,000 to £25,000

Procurement reference

BIP377006355

Published date

13 February 2019

Closing date

4 March 2019

Contract start date

1 April 2019

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The V&A is inviting tenders for the provision of a contactless donation solution, inlcuding a number of physical donation points and a supplier that can support and maintain the solution (including any software that is required for the solution to function). At its core, the solution must facilitate contactless donations to the Museum in the same way that a cash donation box works at present.

The Contactless Donation solution must:
•Support the museum financially by encouraging generous, charitable donations from museum visitors
•Reflect the values of the V&A through engaging, elegant design that evokes wonder and delight from the visitors
•Integrate new technology and card payment processing regulations seamlessly to increase donation size and fit with the expanding digital initiatives of the Museum
•Be semi-permanent with minimal fixings to the building fabric, to achieve a united, cohesive language with the entrance architecture and prevent damage from regular moving and storage for events.
•Be able to withstand consistent, vigorous visitor use and staff access and allow for easy and cost efficient maintenance, replacement, and upgrade of digital elements

Variant bids are also acceptable. Please download the documents for full details of the V&A's requirement

The initial contract will be for 3 years, with the option to extend up to a further 2 years. The V&A anticipates that we will require six devices/payment points, and reserve the option to buy/lease additional quantities in the future.

More information

Links

Additional text

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

This tender process is being conducted online and paper returns will not be accepted.

About the buyer

Contact name

David Osborne

Address

Cromwell Road
Kensington
SW7 2RL
UK

Telephone

+442079422229

Email

procurement@vam.ac.uk