Published date: 20 April 2017

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 14 January 2017

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

Location of contract

Any region

Value of contract

£29,837

Procurement reference

16/17Q

Published date

20 April 2017

Closing date

14 January 2017

Contract start date

10 April 2017

Contract end date

12 May 2017

Contract type

Not applicable

Procedure type

Not applicable

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

Assignment under the Market Research MR130001 Agreement Contract.
HMRC has drafted a set of service commitments to support our staff in improving our customer service. To ensure our approach is sound, we wish to share this Customer Service Commitment with individuals, businesses and agents. The research will confirm whether our view of great customer service resonates with customers and will identify any gaps in our thinking.

More information

Attachments

Award information

Awarded date

14 January 2017

Contract start date

10 April 2017

Contract end date

12 May 2017

Total value of contract

£29,837

This contract was awarded to 1 supplier.

Ipsos Mori

Address

3 Thomas Moore Square
London
E1W 1YW

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Olayinka Ege

Address

100 Parliament Street
London
SW1A 2BQ
England

Email

olayinka.ege@hmrc.gsi.gov.uk