Published date: 10 September 2021

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 September 2021, 10am

Contract summary

Industry

  • Research and development services and related consultancy services - 73000000

  • Market research services - 79310000

Location of contract

United Kingdom

Value of contract

£50,000 to £90,000

Procurement reference

LBOWF001-DN562768-89370212

Published date

10 September 2021

Closing date

1 September 2021

Closing time

10am

Contract start date

6 September 2021

Contract end date

7 September 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

We are seeking to commission a contractor to run our Resident Insight Survey (RIS), which will explore and track the views, experiences, and needs of our residents. At a high level, the survey will ascertain the satisfaction of residents with their local area and with the Council; measure important metrics related to our pandemic recovery, measure how well the Council is doing at delivering its priorities and resident delivery areas, establishes the level of recognition of the Council's social marketing campaigns, and measures the metrics for various ad-hoc topics on behalf of the Council. The survey will run twice a year over two years (via two waves).

We wish to complement this survey with a minimum of two follow-on focus groups per survey to help us explore some of the themes and topics identified in each of the survey waves.

More information

Previous notice about this procurement

Waltham Forest Resident Insight Survey

  • Opportunity
  • Published 11 August 2021, last edited 11 August 2021

Links

Award information

Awarded date

10 September 2021

Contract start date

15 September 2021

Contract end date

7 September 2023

Total value of contract

£70,000

This contract was awarded to 1 supplier.

mel research

Address

B2 5DP

Reference

None

Supplier is SME?

Yes

Supplier is VCSE?

No

About the buyer

Contact name

Carla Johnson

Address

Waltham Forest Town Hall
701 Forest Road
Walthamstow
E17 4JF
United Kingdom

Telephone

+44 2084963000

Email

carla.johnson@walthamforest.gov.uk

Website

http://www.walthamforest.gov.uk/