Published date: 5 September 2023

Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.


Approach to market date: 5 March 2025

Contract summary

Industry

  • Market and economic research; polling and statistics - 79300000

Location of contract

England

Value of contract

£300,000 to £342,875

Procurement reference

EALING001-DN673226-47131325

Published date

5 September 2023

Approach to market date

5 March 2025

Contract start date

1 September 2023

Contract end date

31 August 2028

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No


Description

Ealing Council is awarding this contract to measure the satisfaction of its social housing residents (tenants and leaseholders) with the council housing services. The supplier is to survey all residents annually on specific "Tenant Satisfaction Measures" and a sample of residents more regularly after service interactions with the Housing Department (following repairs, planned works etc). The contract is for both the annual satisfaction survey and transactional satisfaction surveys.


More information

Spend profile

This table displays the spend profile of the notice
Financial year Budget
2023/2024 £68,575

About the buyer

Contact name

Surekha Chavda

Address

3rd Floor Perceval House
14-16 Uxbridge Road
Ealing
W5 2HL
United Kingdom

Telephone

+44 2088256695

Email

chavdas@ealing.gov.uk

Website

http://www.ealing.gov.uk