Victims Advocacy Service

Published date: 26 April 2023

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 5 June 2023, 4pm

Contract summary

Industry

Provision of services to the community - 75200000

Location of contract

W8 7NX

Value of contract

£0

Procurement reference

tender_312865/1196990

Published date

26 April 2023

Closing date

5 June 2023

Closing time

4pm

Contract start date

1 October 2023

Contract end date

31 March 2026

Contract type

Service contract

Procedure type

Open procedure (below threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

The Council are seeking an experienced Service Provider with the capability to deliver Antisocial Behaviour (ASB) and Hate Crime Victims Advocacy Services.

The Service will provide casework and advocacy for adult residents of Kensington and Chelsea who are victims of ASB and/or Hate Crime. The contracted Service Provider will develop trusted relationships with service delivery partners and residents to ensure a person-centred approach to support is provided. The types of interventions and activities to be delivered as part of casework will include but are not limited to:
- Practical and emotional support
- Information advice and guidance
- Risk and needs assessments
- Face to face, telephone and online support
- Help to access more specialist support
- Developing personalised safety and action plans in correspondence to resident's needs, risks and vulnerabilities.
- Advocating, liaising and communicating with partner agencies such as the police, Council and landlords to address ASB and/or Hate crime experienced.
- Support, advice and guidance with regards to civil and criminal justice matters.
- Attendance and presentation at multi-agency case conferencing meetings to ensure joined up working and agency actions are coordinated.

The initial contract term is for two (2) years and six (6) months with the option to extend by twelve plus twelve (12+ 12) months. The total indicative contract value with extension provision for four years and six months is £202,500.

For further detail go to Capital E Sourcing and look for ITT 16930.

About the buyer

Address

The Town Hall
London
W8 7NX
England

Email

Prourement@rbkc.gov.uk