Published date: 13 July 2020
This notice was replaced on 21 July 2021
This notice does not contain the most up-to-date information about this procurement. The most recent notice is:
Awarded contract (published 10 January 2022, last edited 27 January 2022)
Closed future opportunity - This means that a potential contract has passed its approach to market date. A buyer can choose to consider any supplier interest or convert this notice into an opportunity ready for live procurement.
Contract summary
Industry
Collection agency services - 79940000
Location of contract
United Kingdom
Value of contract
£550,000,000
Procurement reference
RM6226
Published date
13 July 2020
Approach to market date
16 April 2021
Contract start date
6 September 2021
Contract end date
29 September 2025
Procedure type
Other: TBC
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
Crown Commercial Service, as the Authority, intends to put in place an agreement for the provision of Debt Resolution Services for use by all UK public sector bodies.
The key core services may include;
• Debt Prevention Services
• Managed Debt Collection Services (managing multiple collection agencies)
• Debt collection agency Services (including International Collections)
• Enforcement / warrant recovery services
• Debt Analytics (including open-banking and complimentary data and analytics)
• Data aggregation and analysis services
• Debt analytics / solutions software and integration
• Spend Recovery Analysis
• Debt Business Process Outsourcing
• Fraud and Error Prevention and Analysis
The lot structure of this framework will be determined as a result of the market engagement.
More information
Spend profile
| Financial year | Budget |
|---|---|
| 2021/2021 | £550,000,000 |
About the buyer
Address
9th Floor, The Capital, Old Hall Street
Liverpool
L39PP
England
Telephone
+44 3450103503
supplier@crowncommercial.gov.uk
Website
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