Published date: 19 November 2019

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 1 August 2019

Contract summary

Industry

  • Customer services - 79342300

Location of contract

London

Value of contract

£5,000,000

Procurement reference

TfL 91640 - Call Off Batch 7 B Telephony Contactless Payment Cards Contacts

Published date

19 November 2019

Closing date

1 August 2019

Contract start date

7 October 2019

Contract end date

30 November 2023

Contract type

Service contract

Procedure type

Restricted procedure (above threshold)

A two-stage procedure, where the first stage is used to select suppliers, who are then invited to bid in the second stage.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

This covers customer contacts made for journeys using Contactless Payment Cards.

More information

Attachments

Award information

Awarded date

1 August 2019

Contract start date

7 October 2019

Contract end date

30 November 2023

Total value of contract

£5,000,000

This contract was awarded to 1 supplier.

Chares Novacroft Direct Limited,

Address

Seebeck House, 1 Seebeck Place, Knowlhill, Milton Keynesm MK5 8FR

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Address

55 Broadway
London
SW1H 0BD
England

Email

CommercialCoE@TfL.gov.uk