Published date: 14 December 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.

Closing: 15 January 2018

Contract summary


  • Health and social work services - 85000000

Location of contract

South East

Value of contract


Procurement reference


Published date

14 December 2017

Closing date

15 January 2018

Contract start date

1 April 2018

Contract end date

31 March 2023

Contract type

Service contract

Procedure type

Open procedure

Any interested supplier may submit a tender in response to an opportunity notice.

Contract is suitable for SMEs?


Contract is suitable for VCSEs?



Oxfordshire County Council is seeking provider/s, or a provider partnership, to supply a comprehensive Telecare Service. This will comprise the call monitoring of telecare alarms; the 24/7 emergency response service for telecare alarms and the installation, assessment and review of telecare and associated equipment.
The Service Provider(s) will work closely with the Equipment Service Provider that is responsible for providing and maintaining the Telecare equipment, as well as installing more complex Telecare equipment.
The proposed length of contract is 5 years with the option to extend for a further 2 on a year by year basis.
The subject matter of this procurement process
relates to the delivery of services which are listed to in
Schedule 3to the regulations. As such the full regime
set out in the regulations will not apply to the award of
the contract. Consequently, the procurement process
adopted by the Commissioners has been developed
in accordance with Regulation 76 of the regulations
and in particular in accordance with the fundamental
public procurement principles of transparency and
equal treatment. For the avoidance of doubt this
means that the Commissioners have not adopted the
open procedure (as such term is defined in the
regulations) for the undertaking of this procurement
process. The fact that in this Contract Notice at
Section IV.1) the field/box relating to type of
procedure may default to the term 'Open' does not
mean that this procedure is being followed by the

About the buyer

Contact name

Mark Jermy


4th Floor, County Hall,
New Road


+44 7392318999