Published date: 2 March 2020

Last edited date: 24 March 2020

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 March 2020

Contract summary

Industry

  • Call centre - 79512000

Location of contract

DN15 6AT

Value of contract

£0

Procurement reference

0586/OH

Published date

2 March 2020

Closing date

30 March 2020

Contract start date

1 May 2020

Contract end date

30 April 2022

Contract type

Works

Procedure type

Other

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

Description

To provide an out of hours telephony service during Monday to Friday 5pm to 8am and weekend cover from Friday 5pm through to Monday 8am (unless agreed otherwise through formal variation agreed by both parties). It is to include every bank holiday and Christmas closures between Christmas Eve and first working day after New Year. This service is required to operate every day of the year. The contract commencement date will be 1st May 2020 for an initial period of 2 years with the option to extend for a further 2 x 12 month periods at the discretion of ONGO.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Paige Whittingham

Address

High Street
Scunthorpe
North Lincolnshire
DN15 6AT
United Kingdom

Telephone

01724 298614

Email

Paige.Whittingham@nlhomes.org.uk

Website

www.ongo.co.uk