Published date: 25 March 2019
Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.
Contract summary
Industry
Maintenance and repair of computer equipment - 50312000
Location of contract
TR1 1EP
Value of contract
£25,000
Procurement reference
RG
Published date
25 March 2019
Closing date
12 April 2019
Contract start date
1 May 2019
Contract end date
30 April 2021
Contract type
Service contract
Procedure type
Open procedure (below threshold)
Any interested supplier may submit a tender in response to an opportunity notice.
This procedure can be used for procurements below the relevant contract value threshold.
Contract is suitable for SMEs?
Yes
Contract is suitable for VCSEs?
No
Description
The City Council is a local authority providing a number of services in the Parish of Truro.
The fundamental purpose of the contract is for the provider to keep our IT systems working.
The IT employed by the City Council is "traditional" with two servers and currently twenty two desktop and laptop computers. The Council uses Office 365 software. The replacement policy of the council has been laptop and desktops replaced each three years and the server each five years.
The City Council is expanding its work and it is anticipated the number of laptops and desktops will increase during the period of the contract
The City Council does not employ anyone with specialist IT knowledge and therefore relies on its support provider for technical advice and solutions.
The location of the computers is currently in the Truro Library, Pydar Street , Truro and the Tourist Information Centre in Boscawen Street, Truro. During the period of the contract it is anticipated that the network in the Truro Library will move to our permanent location at the Municipal Offices, Boscawen Street, Truro.
We currently have fibre broadband connections and there are no plans to change this arrangement.
In terms of software the core programmes are Microsoft office 365. We also have sage line 200, mapping software from Pear Technology, and Rendezvous from NFS Technology all of which are on separate support agreements.
The tenderer is required to price the support of the following items: -
• Server
• PC
• Laptop
• Router/Firewall
• Smartphone/ Tablet
The tender period is initially for three years which may be extended by the Council for a further two years.
More information
Attachments
-
- 2019-03-20 Tender document - IT Support ~ 20-03-2019.docx
- Tender notice
- Information for Tenderers
About the buyer
Contact name
Roger Gazzard
Address
Truro Library
Pydar Street
TRURO
TR1 1EP
England
Telephone
01872 274766
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Closing: 12 April 2019