Published date: 27 May 2022

Awarded contract - This means that the contract has been awarded to a supplier.


Closing: 24 March 2022, 12am

Contract summary

Industry

  • IT software package - 48517000

Location of contract

North West, London

Value of contract

£18,089

Procurement reference

CCZN22A03.

Published date

27 May 2022

Closing date

24 March 2022

Closing time

12am

Contract start date

20 May 2022

Contract end date

19 May 2023

Contract type

Service contract

Procedure type

Single tender action (below threshold)

A direct contract with a single supplier, without competition.

This procedure can be used for procurements below the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

To supplement Google Analytics CCS requires session replay software.
Session replay software will enable the business and key DDS teams to observe, replay, UX test and analyse user interaction across our digital services, on a grander scale. Thus leading to leaner, data-led decision making to improve digital customer experience, create frictionless digital journeys and better understand and measure customer behaviour.

More information

Attachments

Award information

Awarded date

20 May 2022

Contract start date

20 May 2022

Contract end date

19 May 2023

Total value of contract

£18,089

This contract was awarded to 1 supplier.

Glassbox Digital UK Ltd

Address

20 Farringdon Street EC4A 4EN London GBR

Reference

None

Supplier is SME?

No

Supplier is VCSE?

No

About the buyer

Contact name

Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office

Address

Floor 9, The Capital Building, Old Hall Street
Liverpool
L3 9PP
England

Telephone

3450103503

Email

supplier@crowncommercial.gov.uk

Website

https://www.gov.uk/government/organisations/crown-commercial-service