Published date: 20 May 2022

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 30 June 2022, 12pm

Contract summary

Industry

  • Guidance and counselling services - 85312300

  • Guidance services - 85312310

  • Welfare services not delivered through residential institutions - 85312400

Location of contract

PO1 2AL

Value of contract

£0

Procurement reference

IT-26-4689-P00004689

Published date

20 May 2022

Closing date

30 June 2022

Closing time

12pm

Contract start date

1 November 2022

Contract end date

31 October 2025

Contract type

Service contract

Procedure type

Open procedure (above threshold)

Any interested supplier may submit a tender in response to an opportunity notice.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

Description

Portsmouth City Council ('the council') is inviting tenders from suitably qualified suppliers to provide an open access social welfare advice service for adults in Portsmouth. This will provide an opportunity for specialist and generalist advice to improve outcomes and maximise use of resources for all people living or working within the boundaries of the city, and for Portsmouth City Council tenants living in Havant.

The Service will provide expert advice on housing, welfare benefits, debt, income maximisation, employment rights, general family issues, and consumer issues, and general advice on other queries, such as access to services and support. The overarching aim of the provision is to help prevent further crisis and improve outcomes for the individual whilst helping reduce the need for healthcare, social care and other statutory services.

The Service will offer advice in-person from an accessible location or locations in Portsmouth and by telephone, email and other channels that meet the needs of customers. Tenderers will be required to provide their own accommodation for the delivery of this service which must be centrally located and easily accessible. All advice provided must be completely free of charge, confidential and impartial.

The awarded provider should expect to receive over 12,000 customer contacts a year.

The council is targeting to have awarded the contract on 5 August 2022 to allow for service commencement on 1 November 2022. The contract will be let for an initial term of 3 years which may then run for a further 2 years in increments set by the Council to a total maximum term of 5 years, subject to performance and at the sole option of the Council.

The estimated total contract value IRO £295,000 pa, £1,475,000 over maximum 5 year contract term. This is based on the current funding for the services.

More information

Links

Additional text

Portsmouth City Council is currently in the process of seeking expressions of interest for the following project - Portsmouth Advice Service.

The full details and ability to express an interest will be via our e-sourcing system Intend. This filepath will take you to the relevant area of Intend,

https://in-tendhost.co.uk/portsmouthcc/aspx/Tenders/Current

Once on the page you can either scroll down or use the search function to find the relevant project.

Should you have any problems with the above link, please contact us on 023 9268 8235 or email: procurement@portsmouthcc.gov.uk


Is a Recurrent Procurement Type? : Yes

About the buyer

Contact name

Procurement Service

Address

Guildhall Square
Portsmouth
Hampshire
PO1 2AL
United Kingdom

Telephone

023 9268 8235

Email

procurement@portsmouthcc.gov.uk