Published date: 20 December 2017

Last edited date: 20 December 2017

Closed opportunity - This means that the contract is currently closed. The buying department may be considering suppliers that have already applied, or no suitable offers were made.


Closing: 12 February 2018

Contract summary

Industry

  • Networks - 32400000

  • Local area network - 32410000

  • Communications network - 32412000

    • Telecommunications network - 32412100

    • Internet network - 32412110

    • Intranet network - 32412120

    • Integrated network - 32413000

    • Network routers - 32413100

    • Ethernet network - 32415000

    • Multimedia networks - 32417000

    • Network equipment - 32420000

    • Network components - 32422000

    • Network hubs - 32423000

    • Network infrastructure - 32424000

    • Network operating system - 32425000

    • Network system - 32427000

    • Network upgrade - 32428000

    • Maintenance and repair of data network equipment - 50312300

    • Network operating system software development services - 72212214

    • Networking developers software development services - 72212215

    • Data network management and support services - 72315000

    • Data network support services - 72315100

    • Data network management services - 72315200

    • Network management software services - 72511000

    • Computer network services - 72700000

    • Local area network services - 72710000

    • Wide area network services - 72720000

Location of contract

M13 9PL

Value of contract

£0

Procurement reference

2017/1231/Network/MS/JL

Published date

20 December 2017

Closing date

12 February 2018

Contract start date

1 October 2018

Contract end date

30 September 2023

Contract type

Service contract

Procedure type

Competitive dialogue (above threshold)

Tenders are invited from pre-qualified suppliers after discussion of requirements and potential solutions.

This procedure can be used for procurements above the relevant contract value threshold.

Contract is suitable for SMEs?

No

Contract is suitable for VCSEs?

No

Description

The University invites qualified Bidders to submit proposals for the Transformation and Service Operation model options of IT network services comprising the following, such that a University user will be presented with a seamless, integrated and efficient end-user experience:

There is a requirement to deliver a transformed network and network support services. The three options for network support services are;

(i) Model 1 - In-house model - Knowledge transfer back to the University to a defined operating model with costs and roles that the University will fulfil. Bidder provided Break/Fix Replacement Service and call-off Rate Card to support future projects and changes to Network Services

(ii) Model 2 - Provider hybrid support model -A hybrid service where knowledge will transfer to University staff but elements of service will be delivered by the Provider. Bidder to specify their proposal for Network Support Services in support of this option and aligned to SIAM and Technical Network Operations

(iii) Model 3 - Full Provider Managed Service model - Knowledge transfer of operational processes and procedures to the University into the SIAM model. SIAM will manage the Provider, but the Provider will run the service. Bidder to specify their proposal for Network Support Services in support of this option aligned to SIAM and Technical Network Operations

The University is looking for the partner to transform the network infrastructure to an operationally efficient service model, through proactive and flexible service delivery, and the introduction of automation and analytics to drive efficiencies. Additionally, the University is looking for the successful Bidder to become a partner to support its journey towards a stronger relationship with the business, through better and continually improving service, enhanced customer experience and a focus on business outcomes. The University values working collaboratively and is looking for a trusted partner with a track record in market leading delivery, who will support the University in meeting its ambitions and deliver service excellence.

The focus for the future service is;

(a) Cost Efficiency - there are a number of buildings within the University's North Campus which are due for closure by 2020 and the LAN in these locations will not be refreshed.
(b) Right-Sizing - Ports will be provisioned on a per-requirement basis and it is anticipated that the total quantity of LAN ports deployed today will reduce significantly as part of the transformation.
(c) Wireless First - the University will adopt WiFi (WLAN) as the default means of user device connectivity and although wired ports will be provided where deemed appropriate.

More information

Links

Additional text

Is a Recurrent Procurement Type? : No

About the buyer

Contact name

Mark Worrall

Address

Procurement Office
Oxford Road
Manchester
M13 9PL
United Kingdom

Telephone

0161 275 2248

Email

mark.worrall@manchester.ac.uk